Find answers to common questions about ICC products, installation, warranty, and the Elite Installer Program.
Work Area Outlets
- What is the difference between Classic Configurable Surface Mount Boxes and ELITE Configurable Surface Mount Boxes?
- What is the UL 94 standard for flammability of ICC plastic material?
- Where is position 1 located on an RJ-45 modular plug and jack?
- What are Permanent Link and Channel Link tests?
- Can ICC CAT6 solution support 10GBASE-T?
- What is EZ® style modular connector compatibility?
- Do ICC products support PoE?
- What faceplates work with the ICC low-profile mounting box, PN IC250MBSWH?
- What is the application for an RJ31X jack with shorting bar?
- Why is 50 micro-inch gold plating important for ICC RJ-45 modular connectors and modular plugs?
- Why doesn’t ICC offer CAT6 and CAT5e FTP/shielded connectors?
- What is a keystone module, and are ICC keystone products interchangeable with other manufacturers’ wall plates and blank patch panels?
- What is the purpose of the “V” mark on ICC HD jacks?
- What is the difference between ICC’s EZ® and HD jacks?
- Can ICC HDMI female-to-female modules support 4K?
- What are the features of ICC USB modular connectors?
Patch Panels and Cross-connect
Premise Cables
- Best Practices for Cable Management and Storage
- What do the jacket markings mean on ICC bulk cables?
- Who verifies the performance and safety of ICC bulk cables?
- Why does the cable get tangled in REELEX cartons?
- What is the difference between the REELEX I and REELEX II payout tubes?
- What is the difference between REELEX I and REELEX II cartons?
- What are Permanent Link and Channel Link tests?
- Can ICC CAT6 solution support 10GBASE-T?
- What is the difference between CAT6 and CAT6e?
- What is REELEX, and why is the REELEX logo on ICC bulk cable cartons?
- Can you provide a conduit fill capacity chart for ICC premise cable?
Racks and Cable Management
- What is the recommended cable capacity for vertical channels?
- Are ICC metal products UL Listed?
- What hardware does ICC use for cable management racks?
- What is a standard Rack Mount Space (RMS)?
- What is the coating on ICC metal products?
- What is the difference between 10-32 and 12-24 rack screws?
- Is the ICC Ceiling Rod Kit, ICCMSLCMRK, zinc plated or galvanized?
Residential Enclosures
- What accessories does ICC offer for residential enclosures?
- What presentation options does ICC offer for push-pin RESI modules?
- Are all ICC voice, data, and video modules compatible with all residential enclosures?
- Does ICC offer empty residential enclosures?
- Does ICC offer a box that attaches to the rectangular knockouts on residential enclosures?
Fiber Optic System
- What are the polarities of duplex fiber jumpers?
- What is LOMMF?
- What are the minimum bend radius and maximum pulling tension for fiber optic cables?
- Why doesn’t the ICC MPO adapter panel work for my MPO network?
- What are the operating distances for fiber optic networks?
- What types of fiber cables does ICC offer for fiber assemblies?
- What types of fiber optic connectors does ICC offer?
- Does ICC offer LGX-compatible products?
- How many splice trays, PN ICFOSKFM12, can be used with the LGX Fiber Optic Rack Mount Enclosure with 4 RMS, PN ICFORET4RM?
Cords and Cable Assemblies
Elite Installer Program
- What are ICC’s warranties, and what do they cover?
- Program Rewards
- Submitting Invoices
- Can our company request a training course in our local area?
- Can we use ICC logos and product images?
- Why was our Elite Installer membership canceled?
- Is there a document that shows customers what warranty our company can offer on installations?